Kelly Bater HR has totally transformed the way we manage our Human Resources at Aching Arms. As a rapidly growing charity our HR needs could no longer be met by our hard working trustees, so we made the decision to out source our HR. Kelly came highly recommended and from the moment I met her I knew she was the right person for our organisation. She took the time to listen and understand the unique nature of our organisation and how we work. Kelly has updated all our policies, staff handbook, contracts and kept us up to date with all legislation changes. Through the recently challenging months, knowing Kelly’s expertise is on hand is incredibly reassuring. Thank you Kelly, for your professionalism, friendliness and efficient way of working. You are a gold star asset to our charity.